Returns and Exchanges

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  • We value our customer relationship and aim to maximize your shopping experience. Due to circumstances beyond our control, succulents, air plants, cacti, and tropical plants cannot be returned and are not eligible for exchange or store credit. Additionally, we are not responsible for damage to plants or containers once they leave the store. 
  • Workshops & Events: Purchases of workshops and events are non-refundable. 
  • If you are not completely satisfied with your purchase of non-plant related items  you may return the item within seven (7) days of purchase for exchange or store credit only.
  • Please include your original receipt.   
  • Item must be in its’ original packaging and in a perfect, unused condition. 
  • Special orders or discounted items are final sales and cannot be returned or exchanged.
  • Merchandise must be picked up within seven (7) days otherwise the item will be made available for sale and your deposit will be non-refundable.